Refund policy

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Return & Refund Policy

Last Updated: September 16, 2026

At Daily Shop Dubai, we want you to shop with confidence. We handle returns and refunds in accordance with our policy and applicable UAE consumer protection requirements.

Returns

Eligible products may be returned within 14 days of delivery, provided they are unused, in their original condition and packaging, and accompanied by proof of purchase.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at dailyshop.page@gmail.com with your order number and clear photos of the item. We will arrange an appropriate solution, such as a replacement or refund, where applicable.

Non-Returnable Items

Opened or used hygiene, beauty, skincare, customized, or personalized products may not be eligible for change-of-mind returns. This does not affect any mandatory consumer rights applicable under UAE law.

Refunds

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider.

Return Shipping

For defective, damaged, or incorrect products, return arrangements will be handled as appropriate. For eligible change-of-mind returns, return shipping costs may be the customer's responsibility where permitted by law.